Terms And Conditions

All services provided and assured by the Dial2travel.co.in are subject to full realization of payment prior to departure. If payment to the Dial2travel.co.in is made by cheque, the Package/ tour component will b e delivered only after realization of cheque.

The Dial2travel.co.in has right at any time and for any reason: (a) To cancel a tour package/tour component prior to the date of departure and if it does so, its liability shall be limited to refunding all the money paid by the Tourist, towards the tour package / tour component. (b)To amend, alter, vary or withdraw any tour, holiday, excursion or facility, it has advertised or published, or to substitute a hotel of similar class if it is deemed advisable or necessary. In either case the Dial2travel.co.in shall not be liable for any damages, additional expenses or consequential loss suffered by the Tourist/Group.

No person, other than the Dial2travel.co.in, in writing has authority to vary, add, amplify or waive off any description, representation, terms and conditions set forth herein or in brochure of the Dial2travel.co.in, or other terms & conditions regarding tour booked by the Tourist with the Dial2travel.co.in.

In the event of the Dial2travel.co.in exercising its right to amend or alter any tour advertised in their brochure or any other media after such tour or holidays has been booked the Tourist shall have right: (a)To continue with the tour or holiday as amended or altered. (b)To accept any alternative tour or holiday which the Dial2travel.co.in may offer. In neither of the above cases shall the Dial2travel.co.in be liable to the Tourist/Group for any damages, additional expenses and consequential loss suffered by the Tourist/Group.

The Dial2travel.co.in shall in no circumstances whatsoever be liable to the Tourist/Group: (a)Any death, personal injury, sickness, accident, loss, delays, increased expenses or consequential damages by any misadventure or otherwise caused. (b)Any act, omission or default of any hotelier, carrier, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression "however caused" includes negligence on the part of any person.

No liability on the part of the Dial2travel.co.in arising in any way out of this contract in respect of any tour, holiday or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/ tour component or excursion, and shall in no case include any consequential damages or additional expenses whatsoever.

The prices quoted by the Dial2travel.co.in in its brochures / quotation are in Indian rupee or equivalent in foreign currency (local currency of the foreign country / countries being visited). The Dial2travel.co.in reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange and or fuel cost before departure and to surcharge accordingly. All such increases in price must be paid for in full.

It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Dial2travel.co.in will have no responsibility whatsoever in respect of the above matters. It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Dial2travel.co.in will have no responsibility whatsoever in respect of the above matters.

The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will have to pay any such premium at their own cost. All tour programmes and packages/ tour components are subject to laws, rules and regulate/Group are on tour and back. The Dial2travel.co.in will have no responsibility in respect of any condition brought about by any such laws, etc., or due to act of God.

Any complaint by the Tourist (including complaint on behalf of passengers of the Group submitted by the Tourist) in connection with or arising out of the tour must be notified to the Dial2travel.co.in in writing within twenty one (21) days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group.

All claims, disputes and litigation relating to the tours arranged or co-coordinated by the Dial2travel.co.in shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Delhi only.

Check in / Checkout . Most hotels worldwide observe 1400-1600 Hrs. as Check-in time & 1000-1200 Hrs. as Check out time. If the Tourist/Group arrival is before or departure is after the normal check-in or check-out time, the Dial2travel.co.in is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the Tourist/Group directly with the hotel or travel components supplier.

The Dial2travel.co.in will not be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable. The tickets are issued, subject to conditions herein.

Hotels Classification Of Star Category

Star classification of Hotels as 5 star , 4 star and so on is provided to the Dial2travel.co.in by the supplier of the hotel travel component and the Dial2travel.co.in endeavour to validate and authenticate this information in utter good faith. The Dial2travel.co.in cannot be held liable for wrong and inaccurate information provided to the Dial2travel.co.in. Descriptions, photographs, sketches and list of amenities/facilities are also provided and this information is obtained from the supplier of the hotel travel component.

Baggage Allowance

Generally one suitcase not exceeding 20 kgs. and one piece of cabin baggage not exceeding 5 kgs is permitted. But, it is always advisable to check with the specific Airlines/Overseas Tour Operator/Transporter. Allowance may vary from transporter to transporter. As is the common practice, one piece of luggage is to be with linear dimensions (Length + Height + Width) not exceeding 45 inches. The Transporter may charge extra amount for the excess baggage. Against loss or late delivery of baggage payment for the same is subject to conditions laid down by the airline/overseas tour operator/hotel. The Dial2travel.co.in will not be liable to the passenger for any case of late delivery or loss of baggage weather caused by any airlines, tour operator or hotel or by anyone else.

Meals

Number of meals including breakfast is always corresponding to the number of nights booked by the Tourist in the hotel. Hotels do not provide breakfast on the day of arrival. The Dial2travel.co.in reserves the right to change the meal arrangement if circumstances make it necessary to do so. The meals are preset and choice of menu is not available.

Transfers

Packages: Wherever transportation is provided on basis of Seat in Coach (SIC) same is on sharing basis.

Sightseeing Tours: Transportation is provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis depending upon the tour/tour option booked.

Airport Transfer: Transportation is provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis depending upon the transfer/transfer option booked.

Currency

The Dial2travel.co.in suggests the Tourist/Group to carry holiday spending money partly in currency, partly in traveller cheques. It is advisable to arrange the same at least a week before departure. Traveller cheques are safest way to carry money as they are easily cashed for a small service charge and can be replaced, if they are stolen or lost. The Dial2travel.co.in will not be responsible for any loss of exchange / Currency.

Form Of Payment

The payment of entire package has to be settled before the scheduled delivery date in Cash / Draft / P.O. / Cheque. The foreign Currency availed of by of BTQ / LERMS by the Tourist/Group for the purpose of the tour, is part of the tour package. Hence, part of such foreign currency as shown on the Hotel Voucher should be handed over to the overseas tour operator / travel component supplier immediately on reaching the destination. Failure to do so may result in cancellation of arrangements / services by the tour operator / travel component supplier or any other action which the overseas tour operator / travel component supplier may deem fit as per the circumstances of the case.

Privacy Policy

The Website is provided on an 'as is' and 'as available' basis. Dial2travel.co.in does not accept any liability in respect of your ability to access or use the website at any time or any interruption in that access or use or any failure to complete any transaction. Dial2travel.co.in does not warrant that the Website is free from computer viruses or other properties that may cause loss or damage. Information on the site:

Dial2travel.co.in offers all of the general information on the Website for purposes of guidance only. Please note that Dial2travel.co.in may at any time change any aspect of the Website or its content, including the availability of any suppliers, features, information, database or content. You need to check with the relevant Travel Supplier, destination, embassy, or tourist office to confirm the guidance is up to date. In particular, with respect to passports, visas, and vaccination requirements, Dial2travel.co.in does not guarantee that the information is always up to date and it is your responsibility to ensure that you understand and comply with all relevant passport, visa, and vaccination requirements. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Dial2travel.co.in does not guarantee that information on the Website (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention. By way of example, the majority of hotel and other accommodation descriptions are fed directly to our Website by the Travel Supplier or the hotel's themselves. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The Website is provided on an 'as is' and 'as available' basis. Dial2travel.co.in does not accept any liability in respect of your ability to access or use the website at any time or any interruption in that access or use or any failure to complete any transaction. Dial2travel.co.in does not warrant that the Website is free from computer viruses or other properties that may cause loss or damage.

Liability

The Dial2travel.co.in is acting as booking agent for the overseas tour operator / travel component supplier and is travel agent only. The information given in the brochure is as accurate as the Dial2travel.co.in can make it. The Dial2travel.co.in's brochure descriptions are of amenities normally available. However, circumstances can change due to events beyond the control of the Dial2travel.co.in. Major roadwork, etc., may necessitate route changes. Where the Dial2travel.co.in knows of these sufficiently in advance, the Dial2travel.co.in will notify the Tourist/Group. Route changes could also be necessitated due to natural calamities. The Dial2travel.co.in does not control or operate any Airline, neither do the Dial2travel.co.in owns or controls any shipping dial2travel.co.in, coach or coach dial2travel.co.in, Hotel, transport and other facility or service

ingredients, travel component in tour package/ tour component availed by the Tourist/Group. Since the Dial2travel.co.in only selects and co-ordinates travel component, the Dial2travel.co.in shall not be liable for any injury, death, loss, deficiency in service or damage, if any, caused by any act or omission of the management or employees or any independent contractor of any airlines, shipping dial2travel.co.in etc. Declaration For Foreign Exchange

Declaration for Basic Travel Quota (BTQ)

I declare that the information given above by me are true and correct to my knowledge. I declare that the exchange applied for together with the exchange already availed does not exceed $10,000/- in this financial year. I further confirm, that I am a Resident Indian Citizen and intent to return to India. I further undertake that the transaction is not designed to contravene or evade the provisions of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions issued under the Act.

Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS)

It is certified that the expense for the above trip are being met by the dial2travel.co.in/ firm. We undertake that the foreign exchange withdrawn will be used for the purpose stated above. We further undertake that the transaction is not design to contravene or evade that provisions of the Foreign Exchange Management Act, 1999 or any of the Rules/ Notifications/ Directions issued under the Act.

Cancellation Policy

Cancellation charges per person will be applicable as follows:

Packages

  • If cancellation is made any time not less than 15 days prior to departure, 50% shall be deducted.
  • If cancellation is made 10 to 05 days prior to departure, 100% of tour cost shall be deducted.
  • If cancellation is made 05 to 01 day prior to departure, 100% of tour cost shall be deducted.
  • In case passenger is no show at the time of departure, 100% of tour cost shall be deducted.
  • Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation rules.
  • Cancellation charges for Air Asia bookings shall apply as per Air Asia cancellation rules.
  • Sightseeing Tours & Airport Transfers
  • If cancellation made between 0 – 2 days prior to the day of departure – 100% cancellation charge
  • If cancellation made between 3 – 7 days prior to the day of departure – 100% cancellation charge
  • If cancellation made is greater than 7 days prior to the day of departure – No cancellation charge
  • (Cancellation policy may vary with the Sightseeing Tour or Airport Transfer booked)

Customer Behaviour

It is your responsibility to ensure that you do not behave in a way which is inappropriate or causes offence or danger to others or which risks damage to property belonging to others (including but not limited to drunkenness, air rage) whilst on your holiday or using a service/product. If your behavior is inappropriate and/or causes offence, or damage to others, or risks damage to property belonging to others, we and/or our Travel Suppliers (e.g. airline staff) may cancel your booking, in which case our Travel Supplier's responsibility to you will cease immediately and you will not be eligible for any refunds, payments of compensation and/or any reimbursement of any cost or expenses you may incur as a result of such termination. Further, you will be liable to reimburse us for any expenses we incur as a result of such termination.

Force Majeure

'Force Majeure' – The Dial2travel.co.in accepts no responsibility for and shall not in anyways be liable in respect of loss, injury and damages caused by 'Force Majeure' - events not limited to strikes, riots, political unrest, hostilities, war or threat thereof, terrorist activity, epidemic, quarantine or medical regulations, industrial disputes, fire, flood, technical/weather problems to transport, aircraft grounding, closure of airports or ports or similar events beyond its control. There would be an administration fees applicable for any refunds.

NOTE: The Dial2travel.co.in will not accept liability, or pay compensation for flight delays. The airline will endeavor to assist, by allocating you seats on the next available flight where necessary providing overnight accommodation, in accordance with the conditions of carriage of airlines. For travel delay compensation please refer to your insurance policy. It is your responsibility to reconfirm flights timings and departure terminals at least 72 hours prior to departure.


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